Each welcome code applies to its own deposit, so the package grows as you fund the account. The worked example below shows how turnover follows from the base and the wagering, with the expected loss given as an estimate.
Deposit 1 · MOONDEP1
Offer136% up to A$750
Free spins217 free spins
Deposit 2 · MOONDEP2
Offer60% up to A$750
Free spins25 free spins
Deposit 3 · MOONDEP3
Offer40% up to A$600
Free spins—
Moon Casino sticking points
Your bonus went missing: the usual reasons
Use this the moment a code has been refused or a bonus has disappeared from your balance.
Paid before entering the code?
Enter a code after paying in and there is no bonus, because the cashier already closed the payment and the code sits unclaimed until it expires.
Type the code in the bonus field first
Pay in only after the code is accepted
Verification before withdrawal
Request a withdrawal with an unfinished check and the payment stalls at 61 hours, since photo identification, proof of address and a card image must be cleared first.
Send all three documents after signing up
Start the check before you play
Keeping the bonus alive
Stake above the code maximum bet while clearing the turnover and the bonus is dropped, with anything won from it going with it.
Keep each spin at A$6 or below
Cap bets lower on spin codes
Moon Casino payout routes
Fund the account with Skrill or Neteller on a code that excludes them and the bonus is withheld, so check the payment method list first.
Pay by card, PayID or POLi instead
Check the method list on the card
Small print
What does the no-deposit code really cost you?
MOONREELS gives 10 spins at A$0.20 on Gates of Olympus with no deposit, yet winnings are wagered 40x and withdrawals stop at A$100. → Free Spins
MOONREELS
Max betA$3
Timeframe1 / 7 days
Spins10 × A$0,20
Withdrawal capA$100
GameGates of Olympus
Playthrough40x winnings
Six refusals explained
A rejected code is not a lost bonus
Read the six reasons a code fails, then fix the one that matches yours.
New or already in
Refusals here start with the audience. If your account already exists, a new-player bonus code will not load, so log in first and check the code list again.
One use, then nothing
Each code pays out once per account, and one account per player is the rule. A repeat entry on the same account is simply refused, so choose a different code from the list.
Small payment, no bonus
Codes carry their own minimum deposit, from A$13 upward. A smaller payment leaves the code inactive, so cancel it and deposit again at or above the stated amount.
Why is it rejected?
Letters must match exactly, so do you check the code against this page before entering it? Extra spaces create a mismatch as easily as a wrong character, so retype it by hand.
Outside the allowed market
Offers are built for players in Australia, and a code opened from elsewhere will not clear. Turn off any location masking service, then load the cashier from your normal connection.
Support request with the details
Live chat keeps a record of the conversation, so have the exact characters and the time of your deposit ready. Support is available around the clock, and email reaches the team at [email protected].
Moon Casino regulars
Moon Casino keeps two codes for account holders
You will know which code an existing player can use and how to collect it (14 words).
MOONAGAIN — 70% up to A$130
MOONAGAIN puts 70% up to A$130 on a deposit of A$25 or more every Monday, with 35x wagering on the bonus inside 10 days.
MOONRETURN — 10% cashback
MOONRETURN returns 10% of what you paid in, up to A$500 each week, claimed from your profile and turned over just 1x.
Invitation perks
Invited players get 15% with no wagering attached plus 20 spins on a birthday, and both arrive in the account without a code.
Playing with a code, still in charge
Nothing in a bonus code obliges you to keep playing, and you can walk away at any point with the offer unused. Set deposit limits, loss limits, session reminders, cooling-off periods or self-exclusion before you start. Gambling Help Online, Lifeline Australia and BetStop National Self-Exclusion Register all take calls.
Loss limits. A cap on what you may lose in a set period stops a bad run from running all night.
Cooling-off periods. A cooling-off period pauses your account for a chosen stretch so the bonus waits for you.
Deposit limits. A deposit limit fixes how much can enter the account each day or week, whatever the code offers.
Six points worth knowing
Straight answers before you claim
Read these six answers and you will know what each code pays and where it can fall short.
trustHow long do I have to use the spins from MOONREELS?+
You get 10 spins on Gates of Olympus worth A$0.20 each, and the spins stay usable for a single day after you register. Any winnings you keep sit apart until you have wagered them 40 times, and you have seven days to do it. Cashing out stops at A$100.
trustWhat if a code comes with no wagering requirement at all?+
No code in the list carries a wagering requirement of zero. The lowest is MOONRETURN, which carries its 10% cashback at 1x. Read the multiplier beside each code before you opt in, since it decides how much play sits between you and a withdrawal.
trustDo I need my documents before I withdraw from a code?+
You do not need them at the moment you claim, but you will need them at payout. Photo identification, proof of address and a picture of your payment card go through a verification that takes around 61 hours. Send them early and the withdrawal does not stall later.
trustWhat if I only find a code after I have registered?+
Registering first costs you nothing except the spins tied to registration. Deposit codes such as MOONDEP1, MOONDEP2 and MOONMORESPINS are entered in the cashier, so an existing account can still take them. The registration code belongs to the sign-up form alone.
trustWhere does Moon Casino hold its gambling licence?+
Moon Casino Ltd. runs under a licence from the Malta Gaming Authority, number MGA/B2C/461/2016, and has done since it started in 2016. The games are audited by Gaming Laboratories International and iTech Labs. Complaints about a bonus go first to live support, then to the regulator.
trustWhen can I claim a second code on the same account?+
Claim one code at a time and finish with it before you enter the next. Codes stack in the welcome order, step one then step two then step three, and a second welcome code will not open until the first deposit offer is used. MOONAGAIN returns each Monday for reloads.
Code in, bonus out
Code first, payment second, spin last
This settles the order of moves so nothing is entered late or in the wrong field.
New or returning
Start by deciding whether you are opening the account or topping it up, then match the code to that and to the minimum it asks for.
Paste it, don't retype
Put the code in the bonus box the cashier shows before any payment, exactly as written, since one wrong character leaves it unredeemed.
Moon Casino minimums
Pay in at least the figure the code states and steer clear of Skrill and Neteller, which sit outside most of these offers.
Before versus after credit
Watch the balance until the bonus and any spins appear, then open the bonus details to confirm the turnover figure attached to it.
Keep bets small
Work through the wagering within the days allowed, keeping every stake under the cap, and leave the balance alone until the total is cleared.
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